Law Firm Marketing
Law Firm Marketing Basics (Part One)
Updated: 02/17/2026
by Andrew Nasrinpay
Partner
Table of Contents
Our Authors
Sources and References
- Jim Adler & Associates. (n.d.). Jim Adler & Associates. https://www.jimadler.com/
- Joe Jamail Law Firm. (n.d.). Joe Jamail Law Firm. https://www.joejamail.net/
- Thomas J. Henry Law. (n.d.). Thomas J. Henry Law. https://thomasjhenrylaw.com/
Essential Law Firm Marketing Terms
A/B Testing: Running two versions of an ad, email, or page to see which performs better.
Attribution: Understanding which channel or campaign actually drove a signed client.
Bounce Rate: The percentage of visitors who leave your site without clicking further.
Brand Differentiation: How you make your firm stand out from competitors in tone, style, and message.
Call-to-Action (CTA): A clear prompt (button, link, phrase) that directs users to take the next step, such as contacting the firm or booking a consultation.
Call Tracking: Technology that shows which ads, campaigns, or numbers drove calls to your firm.
Content Marketing: Using articles, videos, guides, and FAQs to attract and educate potential clients.
Conversion: When a lead takes the desired action (calls, fills out a form, books a consult).
Conversion Rate: The percentage of people who visit a page or see an ad who then take a desired action (call, form fill, etc.).
Cost Per Acquisition (CPA): How much it costs you to land a signed client from marketing spend.
Customer Relationship Management (CRM): Software that tracks leads, follow-ups, and client communications.
Click-Through Rate (CTR): The percentage of people who click on your ad or link after seeing it.
Earned Media: Press coverage or mentions you didn’t pay for — news stories, interviews, features.
E-E-A-T: Google’s framework for ranking sites: Experience, Expertise, Authority, and Trustworthiness.
Geotargeting: Delivering ads to people in a specific geographic area.
Impressions: The number of times your ad or content is displayed (whether or not someone clicks).
Intake: The process of handling incoming leads, from first contact through signed retainer.
Key Performance Indicator (KPI): Metrics that measure success, like signed cases, cost per lead, or intake response time.
Keywords: Words or phrases that describe the topics your content and ads are built around. They signal to search engines what your page is about.
Landing Page: A standalone web page designed to capture leads for a specific campaign.
Lead Scoring: Ranking leads based on likelihood to convert so intake prioritizes the best cases.
Lifetime Value (LTV): The total revenue one client brings to your firm over the relationship.
Local SEO: Optimizing for local searches (“divorce lawyer near me”), Google Business Profiles, and directory listings.
Local Service Ads (LSAs): Pay-per-lead ads at the very top of search results with the green “Google Screened” badge.
Media Mix Modeling (MMM): A fancy term for a regression model that tests and analyzes the effectiveness of different spend percentages in different channels (TV, PPC, SEO, billboards) to see which combination produces the best results.
Organic Search: Website traffic that comes from unpaid search engine results.
Out-of-Home Advertising (OOH): Marketing outside the home, like billboards, buses, or transit ads.
Owned Media: Content you control directly — your website, blogs, email list.
Paid Media: Ads you pay for — PPC, social ads, TV spots, billboards.
Pay-Per-Click (PPC): Ads where you pay each time someone clicks (e.g., Google Ads).
Retargeting: Ads served to people who’ve already visited your site, reminding them to come back.
Search Engine Optimization (SEO): The process of improving your website so it shows up higher in Google search results. Includes technical fixes, content creation, and backlink building.



