Pond Lehocky Giordano Disability

Pond Lehocky Giordano Disability already had meaningful information for people navigating SSD and SSDI questions. The problem was that the site was not as usable as it needed to be for the people most likely to rely on it.

For many users seeking Social Security Disability benefits, accessibility is directly tied to whether they can read, understand, and act on the information in front of them. The site needed to better support people navigating disability-related questions, medical conditions, and an unfamiliar benefits process.

MeanPug needed to turn a strong informational resource into a clearer, more accessible, and more useful digital experience: one built around eligibility questions, condition-specific guidance, and practical next steps.

MeanPug rebuilt the Pond Lehocky Giordano Disability experience around accessibility, clarity, and practical user guidance.

The site now includes customizable accessibility tools designed to help visitors adjust the experience to their needs. Users can change text size for readability and access options such as seizure-safe mode, ADHD-friendly settings, keyboard navigation, and screen-reader support. These features make the site easier to use for people who may be navigating disability-related questions while also managing physical, cognitive, or visual accessibility needs.

MeanPug also expanded the site’s educational content around condition-specific SSD guidance. Pages covering conditions from asthma to spinal cord injuries help users better understand how their medical circumstances may relate to potential SSD eligibility. The goal was to make complicated benefits information easier to find, easier to read, and easier to connect to a user’s own situation.

The site also includes a free eligibility quiz that gives users a more approachable way to begin evaluating whether they may qualify for benefits. That interactive pathway helps turn dense legal and benefits information into a clearer next step.

The result is a more inclusive SSD resource: stronger accessibility tools, more useful educational content, clearer condition-specific pathways, and measurable engagement gains that suggest users are spending more time with the information and taking more actions once they get there.